Privacy policy

Twinsteps Beauty Oils Privacy Policy

Last Updated: 01/12/2022

Twinsteps (“we” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using the Twinsteps website and purchasing our beauty oils.

1. Information We Collect:

a. Personal Information:

  • When you make a purchase, we collect personal information such as your name, address, email, and payment details to process and fulfill your order.

b. Account Information:

  • If you create an account on our website, we collect and store your account preferences and information to enhance your shopping experience.

c. Communications:

  • We may collect information from your communications with us, including emails and customer support inquiries.

d. Website Usage:

  • We gather non-personal information such as IP addresses, browser details, and device information to improve our website’s functionality and user experience.

2. How We Use Your Information:

a. Order Processing:

  • We use your personal information to process and fulfill your orders, including shipping and payment processing.

b. Account Management:

  • Your account information is used to manage and personalize your account on our website.

c. Communication:

  • We may use your contact information to communicate with you about your orders, provide customer support, and send promotional materials if you have opted in to receive them.

d. Website Improvement:

  • Non-personal information is utilized to analyze website performance, enhance features, and optimize user experience.

3. Information Sharing:

a. Third-Party Service Providers:

  • We may share your information with third-party service providers who assist us in processing payments, shipping orders, and providing customer support.

b. Legal Compliance:

  • We may disclose your information as required by law or to protect our rights, property, and safety.

4. Security:

a. Data Security:

  • We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5. Your Choices:

a. Opt-Out:

  • You have the option to opt-out of receiving promotional communications from us.

b. Account Deletion:

6. Changes to the Privacy Policy:

a. Notification:

  • Any changes to this Privacy Policy will be communicated on our website. It is your responsibility to review this policy periodically.

7. Contact Information:

If you have any questions or concerns about this Privacy Policy, please contact us at info@twinsteps.com.

Thank you for trusting Twinsteps with your personal information. We are dedicated to safeguarding your privacy and providing a secure online shopping experience.